THT Cargo Logistics achieved ISO 9001:2015 certification from BSI (British Standards Institute) in October 2024, affirming our commitment to adhering to international standards. This certification ensures that the company maintains consistent service quality while enhancing customer satisfaction.
At THT Cargo Logistics, we strive to improve and serve our clients based on five core values: Customer first, Commitment to the end, Sincere cooperation, Best performance, and Non-stop development. We are steadfast in upholding these values while fostering a strong corporate culture to manage our workforce effectively and maintain team cohesion.
Moreover, we have digitized our entire operational processes through a management software system, ensuring transparency and consistency at every operational stage. Modern technology helps us optimize performance, from human resource management to customer service, as we constantly improve to deliver an outstanding experience.
At the THT Cargo Logistics Office, these five core values are prominently displayed as a reminder of their importance
Despite significant achievements in management through corporate culture and technological application, THT Cargo Logistics remains committed to seeking opportunities for further quality enhancing of our services. To strengthen customer trust and ensure that all operations adhere to global benchmarks, we decided to establish a quality management system in compliance with ISO 9001:2015 standards.
This international standard, issued by the International Organization for Standardization (ISO), ensures that all business processes and services maintain stable quality and meet customer requirements. THT Cargo started building this system in April 2024, and by October 2024, received ISO certification from BSI, one of the most reputable global assessment bodies.
The ISO 9001:2015 certification is issued by BSI and can be verified online
ISO certification is not only an objective guarantee of management quality but also an affirmation of our commitment to continually raising service standards. The combination of workforce management through corporate culture, technology implementation, and adherence to ISO standards has resulted in a comprehensive management system, enabling us to consistently provide high-quality and efficient logistics services.
The ISO system brings numerous benefits not only to the company but also to partners with high demands for service standards and stability, especially foreign direct investment (FDI) companies. Clear, transparent, and fair processes allow all team members to contribute their ideas and improve work efficiency. For our customers, ISO certification is a testament to professionalism, reducing risks, and enhancing satisfaction through consistently high-quality and efficient services.
THT Cargo Logistics commit:
- Fully complying with the requirements of the law and interested parties.
- Meeting and satisfying customer requirements and continuously improving the quality management system according to ISO 9001.
- Continuously training and improving the capacity and ethical qualities of company members.
- Providing safe and quality services to ensure long-term and sustainable benefits for customers.
- Creating more non-profit added value to bring greater benefits to customers when accompanying THT.
The development of the quality management system at THT Cargo Logistics is a collective effort of the entire team, as well as the collaboration between leadership and various departments to create a unified quality management system. THT Cargo Logistics is committed to maintaining and continuously improving this quality management system. With the spirit of “Non-stop development,” we believe that ISO 9001:2015 will serve as a foundation for the company’s sustainable growth, bringing high value to our customers and better meeting the increasingly diverse and stringent demands of the future.
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